Terms of service

1) ✅ Use of our site

You agree to use our website for lawful purposes only. You may not attempt to disrupt, misuse, or interfere with the security or functionality of the site, or violate any applicable laws.

2) 🧾 Product information

We work hard to keep product details, pricing, and availability accurate. However, we do not guarantee that all listings are always complete, current, or error-free. We may update product information, correct errors, or modify listings at any time.

3) 💳 Orders & payments

By placing an order, you confirm that you are authorised to use the payment method provided and that your billing and shipping details are accurate and complete.

SnapLock reserves the right to refuse, cancel, or limit any order at our discretion, including for suspected fraud, duplicate orders, or listing errors.

4) 📦 Shipping & delivery

Shipping timelines, processing, tracking, and international delivery details are listed in our Shipping Policy. Delivery times may vary by region, carrier routes, and customs processing.

5) 🌍 International customers

We sell internationally, including but not limited to the UK, Europe, the United States, Canada, and Australia. Depending on your country, your order may be subject to import duties, taxes, VAT, customs fees, or brokerage charges.

These charges, if applicable, are determined by your local government and carrier, and are the buyer’s responsibility unless otherwise stated at checkout.

6) 🔁 Returns & refunds

We offer a 30-day return window from the date your order is delivered. Items must be unused and returned in original condition. For full details, please review our Return & Refund Policy.

To start a return, contact our support team at support@shopsnaplock.com.

7) 🧠 Intellectual property

All content on this site — including images, text, graphics, logos, and product presentation — is owned by SnapLock or licensed for our use. You may not copy, reproduce, distribute, or exploit any part of the site without written permission.

8) ⚖️ Limitation of liability

To the fullest extent permitted by law, SnapLock is not liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products.

9) 🛡️ Indemnification

You agree to indemnify and hold harmless SnapLock and our affiliates, partners, and team members from any claim, liability, damages, or expenses resulting from your violation of these Terms or misuse of our services.

10) 📍 Governing law

These Terms are governed by the laws of the jurisdiction where SnapLock is operated and registered, without regard to conflict of law principles. By using this site, you agree that any disputes will be handled in that jurisdiction’s courts, unless local consumer protection laws require otherwise.

11) 🔄 Changes to these Terms

We may update these Terms at any time. Any changes will be posted on this page with a revised “Last updated” date. Continued use of our website after changes are posted means you accept the updated Terms.