Privacy policy

Last updated: August 14, 2026

SnapLock Bands operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). SnapLock Bands is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified so that it cannot identify or be reasonably linked to you.

We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

  • Contact details, including your name, address, billing address, shipping address, phone number, and email address.
  • Financial information, including payment and transaction details. Payment card information is generally processed by Shopify and our payment providers rather than stored directly by SnapLock Bands.
  • Account information, including your username, password, preferences and settings where applicable.
  • Transaction information, including products you view, add to your cart, purchase, return, exchange, or cancel, and information relating to past transactions.
  • Communications with us, including information you provide when contacting customer support or otherwise communicating with us.
  • Device information, including information about your device, browser, network connection, IP address, and other online identifiers.
  • Usage information, including information about how and when you interact with or navigate the Services, such as pages viewed and actions taken on our website.

Personal Information Sources

We may collect personal information from the following sources:

  • Directly from you, including when you create an account, place an order, visit or use the Services, communicate with us, or otherwise provide us with personal information.
  • Automatically through the Services, including from your device when you visit or use our website and through cookies, pixels, scripts, and similar technologies.
  • From our service providers, including providers that help us operate our store, process payments, fulfill orders, provide analytics, customer support, advertising, and other business services.
  • From our business, marketing, and advertising partners and other third parties where permitted by law.

How We Use Your Personal Information

Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:

  • Provide, Tailor, and Improve the Services. We use personal information to provide the Services, process payments, fulfill orders, remember preferences, process purchases, returns and other transactions, arrange shipping, provide product reviews and other features, and improve the shopping experience.
  • Marketing and Advertising. We may use personal information and information about your interactions with the Services to market our products, measure advertising performance, attribute purchases or other actions to advertising campaigns, understand the effectiveness of our marketing, and deliver or improve advertising.
  • Security and Fraud Prevention. We use personal information to provide a secure payment and shopping experience, detect or investigate fraudulent, illegal, unsafe, or malicious activity, and protect the security of our Services.
  • Communicating with You. We use personal information to provide customer support, respond to requests, provide order information, and maintain our relationship with you.
  • Legal Reasons. We may use personal information to comply with applicable law, respond to valid legal process, enforce our terms and policies, resolve disputes, and protect our rights and the rights of others.

How We Disclose Personal Information

In certain circumstances, we may disclose personal information to third parties for legitimate business purposes, subject to this Privacy Policy and applicable law. These circumstances may include:

  • With Shopify and vendors that perform services on our behalf, including payment processing, data analytics, customer support, cloud services, fulfillment, shipping, fraud prevention, and website functionality.
  • With business, marketing, analytics, and advertising partners, including AppLovin Corporation ("AppLovin"), Meta, Google, and other providers that help us advertise our products, measure advertising performance, attribute conversions, understand customer interactions, and improve our marketing.
  • When you direct, request, or otherwise consent to our disclosure of information to a third party.
  • With our affiliates or otherwise within our corporate group, if applicable.
  • In connection with a business transaction such as a merger, acquisition, restructuring, financing, or sale of assets.
  • When required to comply with applicable laws, regulations, court orders, subpoenas, lawful government requests, or other legal obligations, or to protect or defend the Services, our rights, or the rights of others.

Advertising and Measurement with AppLovin

We use AppLovin Corporation ("AppLovin") as an advertising, attribution, analytics, and measurement partner. We have enabled AppLovin technology, including its advertising pixel and related technologies, on our website.

Through these technologies, AppLovin may collect or receive information about your device and your interactions with our website. Depending on how you interact with the Services, this may include information such as your IP address, browser or device information, online identifiers, pages viewed, products viewed, shopping activity, and conversion-related events such as purchases.

We may share or make information available to AppLovin for purposes including measuring and attributing advertising performance, understanding whether an advertisement resulted in a visit or purchase, delivering and improving advertising services, identifying prospective customers, and improving AppLovin's advertising technologies and services.

AppLovin may use cookies, pixels, scripts, and similar technologies in connection with these activities. Where required by applicable law, non-essential advertising technologies are subject to applicable notice, consent, and privacy-choice requirements.

For more information about AppLovin’s collection and use of your information visit: https://legal.applovin.com/privacy/ .

Cookies and Similar Technologies

We and our service providers and advertising partners may use cookies, pixels, scripts, tags, and similar technologies to operate the Services, remember preferences, understand how visitors use our website, measure performance, prevent fraud, and support advertising and marketing.

These technologies may include technologies provided by Shopify, AppLovin, Meta, Google, Microsoft, and other service providers or advertising partners we use from time to time.

Depending on your location, you may be provided with controls that allow you to accept, reject, or manage certain non-essential cookies and tracking technologies. We honor privacy choices and opt-out rights as required by applicable law.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you.

Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties that may be located in countries other than where you reside in order to provide and improve the Services.

We may also use Shopify features that incorporate data obtained from your interactions with our store, along with other merchants and Shopify, to help protect, grow, and improve our business.

To learn more about how Shopify uses personal information and the rights you may have, visit the Shopify Consumer Privacy Policy . You may also visit the Shopify Privacy Portal .

Sale, Sharing, and Targeted Advertising Choices

Depending on where you reside, you may have the right to opt out of the "sale" or "sharing" of your personal information, or the processing of personal information for targeted advertising, as those terms are defined under applicable privacy laws.

You may exercise applicable opt-out rights through our data sharing opt-out page .

Where required by applicable law, we also recognize qualifying browser-based privacy signals such as Global Privacy Control (GPC).

Third Party Websites and Links

The Services may provide links to websites or online platforms operated by third parties. If you follow links to sites not affiliated with or controlled by us, you should review their privacy and security policies and other terms.

We do not guarantee and are not responsible for the privacy or security practices of third-party websites or platforms. Our inclusion of a link does not, by itself, imply endorsement of the third party or its content.

Children's Data

The Services are not intended for children, and we do not knowingly collect personal information from children under the age required by applicable law. If you are a parent or guardian and believe a child has provided personal information to us, please contact us so that we can take appropriate action.

We do not knowingly sell or share, as those terms are defined under applicable privacy laws, personal information belonging to individuals under 16 years of age.

Security and Retention of Your Information

No security measures are perfect or impenetrable, and we cannot guarantee absolute security. Information transmitted over the internet may also be exposed to risks during transmission.

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing the Services, maintaining business and transaction records, complying with legal obligations, resolving disputes, and enforcing agreements.

Your Rights and Choices

Depending on where you live, you may have some or all of the following rights in relation to your personal information. These rights are not absolute and may apply only in certain circumstances.

  • Right to Access / Know. You may have the right to request access to personal information we maintain about you.
  • Right to Delete. You may have the right to request deletion of certain personal information we maintain about you.
  • Right to Correct. You may have the right to request correction of inaccurate personal information.
  • Right of Portability. You may have the right to obtain a copy of certain personal information in a portable format.
  • Right to Opt Out of Sale, Sharing, or Targeted Advertising. Depending on where you reside, you may have the right to opt out of certain uses or disclosures of personal information for targeted advertising. You may exercise applicable rights through our data sharing opt-out page .
  • Managing Communication Preferences. You may unsubscribe from promotional email communications using the unsubscribe link provided in those emails. We may still send non-promotional communications relating to transactions, customer support, or your account.

Additional Rights for UK and European Residents

If you reside in the United Kingdom or European Economic Area, and subject to applicable law and exceptions, you may have additional rights, including:

  • Objection to Processing and Restriction of Processing. You may have the right to object to or request restriction of certain processing of your personal information.
  • Withdrawal of Consent. Where processing is based on your consent, you may withdraw consent at any time. Withdrawal does not affect the lawfulness of processing carried out before the withdrawal.

Exercising Your Privacy Rights

You may exercise applicable rights through the privacy controls provided on our Services or by contacting us using the contact information below.

We will not discriminate against you for exercising privacy rights provided by applicable law. We may need to verify your identity before processing certain requests. Where permitted by law, you may designate an authorized agent to make a request on your behalf.

Complaints

If you have concerns about how we process personal information, please contact us using the information below. Depending on where you live, you may also have the right to appeal our response or lodge a complaint with an applicable privacy or data protection authority.

Residents of the European Economic Area can find information about data protection authorities at the European Data Protection Board website .

International Transfers

We and our service providers may transfer, store, and process personal information in countries other than the country where you live.

Where required by applicable law, transfers of personal information from the European Economic Area or United Kingdom will rely on recognized transfer mechanisms, such as Standard Contractual Clauses or other lawful safeguards.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website and update the "Last updated" date as appropriate.

Contact

If you have questions about our privacy practices or this Privacy Policy, or would like to exercise applicable privacy rights, contact us at:

Email: support@shopsnaplock.com

Where applicable under data protection law, SnapLock Bands is the controller of the personal information described in this Privacy Policy.